Troubleshooting & Tips

I cannot get my camera to connect wirelessly to my WiFi network.
During the Wizard setup the camera attempts to detect the Wireless encryption type (WEP,WPA/WPA2) for your network.  In some situations the wizard will n...
Sun, 14 Jun, 2015 at 4:43 PM
Static IP: My cameras IP address keeps changing, How do I make it permanent ?
*** This is an advanced procedure, if you are at all unclear/unsure of the proper settings We highly encourage you to open a Technical Support ticket with u...
Wed, 10 Jun, 2015 at 2:01 PM
Wired Article: Where to Put Your Router for the Best Possible WiFi
We've seen some great articles about optimizing home WiFi networks.  Here's one from Wired published 3.1.16.   Wired Article:  Where to Put ...
Wed, 2 Mar, 2016 at 12:20 PM
I forgot my password, or just need to restore the camera back to factory settings.
  To recover the password of the admin user of the camera a factory reset of the camera is required. This procedure will reset all settings to factory de...
Wed, 2 Sep, 2015 at 2:51 PM
I installed the setup software but when I search to find the camera it is not finding it.
  If the WiFI Baby Setup software is not finding your camera make sure of a couple of things....   ...
Sun, 14 Jun, 2015 at 4:41 PM
The iPhone | iPad app is working great for video but the audio sounds distorted.
By default, the audio stream on your camera should be set on 5.9 AMR Bit Rate.  If not, the sound will be distorted.  You can check if this is the case by g...
Sun, 14 Sep, 2014 at 11:48 PM
Wifi Baby app for iOS continues to play audio after I leave the app.
When using the WiFi Baby app for iOS, The app is closed with a single click of the home button, however the apps audio continues to stream in background by ...
Sun, 14 Jun, 2015 at 4:42 PM
Common Default Router Login Passwords
  Here is a partial list of default usernames and passwords for popular routers. You will need your username and password to add the ports to your router ...
Fri, 13 Feb, 2015 at 7:52 PM
4 Simple Fixes for Faster WiFi
Here are some quick fixes to improve your home WiFi network performance.  This article was published on 11.5.15.   Daily Dot:  4 simple things you nee...
Wed, 2 Mar, 2016 at 12:24 PM
Apple: Optimal Base Station Placement
If you own an Apple Airport or Time Capsule, here are some in depth tips to test where you should place your router for optimal performance. Published 8.18....
Wed, 2 Mar, 2016 at 12:31 PM